Hospitality employers in California beware. Effective July 1, 2024, California’s Junk Fee Ban (SB 478) will go into effect, making it unlawful to advertise, display or offer a
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Service Charge vs. Gratuity and Why It Matters Revisited
Back in 2019, I posted about the difference between a Service Charge, an Automatic Gratuity, and a Gratuity/Tip.
I explained that a service charge is typically a set amount added…
Continue Reading Service Charge vs. Gratuity and Why It Matters RevisitedService Charges vs. Gratuities and Why It Matters
Attention hospitality employers. Is that charge you add to a guest check a service charge (typically a set amount added to a guest check in lieu of a tip)? Or…
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California Paid Sick Leave — Yet Another Reason for Restaurants to Abolish Service Charges and Automatic Gratuities
I was presenting to a terrific group of HR Directors at the LA Restaurant HR Association last week, and a question about California’s new paid sick leave requirements came up. …
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Lawsuit Filed to Challenge Los Angeles Hotel Citywide Minimum Wage Ordinance
Two hotel trade groups have filed a lawsuit to challenge the Citywide Hotel Worker Minimum Wage Ordinance (Ordinance), passed by the City Council in October, and slated to raise the…
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Los Angeles Hotel Minimum Wage Is Much More than Just a “Living Wage”
As I have blogged about previously, on October 10, 2014, the Los Angeles City Council passed the “Citywide Hotel Worker Minimum Wage Ordinance” (Ordinance). Last week I participated in…
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Hospitality Industry Reminder: Revisit Automatic Gratuities by Year End
Do your restaurant menus still say “a gratuity of 18% will be added for parties of 8 or more”? How about your room service menus, bar menus for…
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Nancy’s Top 10 Takeaways from the Cornell HR in Hospitality Conference
I just had the pleasure of attending the Cornell HR in Hospitality Conference in Las Vegas, with my colleagues Carolyn Richmond, Alka Bahal, and Rachel Silverstein. I…
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Tipping Tips
A few days ago I presented a webinar with Eli Freedberg, a colleague from our firm’s New York office, entitled Tipping Tips: Avoiding Lawsuits in New York and California…
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