Attention hospitality employers. Is that charge you add to a guest check a service charge (typically a set amount added to a guest check in lieu of a tip)? Or
Continue Reading Service Charges vs. Gratuities and Why It Matters
Automatic Gratuity
California Paid Sick Leave — Yet Another Reason for Restaurants to Abolish Service Charges and Automatic Gratuities
By Nancy Yaffe on
I was presenting to a terrific group of HR Directors at the LA Restaurant HR Association last week, and a question about California’s new paid sick leave requirements came up. …
Continue Reading California Paid Sick Leave — Yet Another Reason for Restaurants to Abolish Service Charges and Automatic Gratuities
Top 10 Lessons for California Employers for 2014
By Nancy Yaffe on
As I was reflecting on lessons learned in 2013 to prepare for the year ahead, I put together a list of my top ten lessons for California employers in 2014…
Continue Reading Top 10 Lessons for California Employers for 2014
Hospitality Industry Reminder: Revisit Automatic Gratuities by Year End
By Nancy Yaffe on
Do your restaurant menus still say “a gratuity of 18% will be added for parties of 8 or more”? How about your room service menus, bar menus for…
Continue Reading Hospitality Industry Reminder: Revisit Automatic Gratuities by Year End