The Equal Employment Opportunity Commission reports that, in fiscal year 2015, 44.5% of the charges it received alleged retaliation. That makes retaliation the most popular charge it received by a large margin. Previous statistics showed that retaliation claims were even more popular at the Department of Fair Employment and Housing – the EEOC’s California counterpart.

Harassment has been in the news a lot lately. How a company responds to an employee complaint is critical. If your company receives a complaint, here are some things you should never say:

  1. I will keep what you tell me completely confidential. No you won’t. You’ll keep it as confidential as circumstances allow. You’ll only